Michele Rowan is recognized as one of the leading speakers, facilitators, and consultants on remote and hybrid work, both in the contact center and corporate climates.
Michele has spent the majority of her career in the contact center world, and has helped hundreds of companies stand up and refine their WFH and hybrid programs, along with upgrading their overall contact center environments.
She is expert at aligning corporate culture, values and vision with leader structure and support strategies.